Privacy Policy

This Privacy Policy explains how Norazone ("we", "us", "our") collects, uses, and protects information when you visit norazone.org or use our game server hosting services.

By using our services, you agree to the collection and use of information in line with this policy.

Account information such as your name, email address, and billing details provided when you purchase a server.

Payment information processed by our payment provider, Paddle. We do not store full card details on our own systems.

Technical information such as IP address, browser type, and usage data collected automatically when you use our website or control panel.

Support communications, including messages sent via our contact form, email, or Discord server.

To provision, operate, and maintain your game server and control panel access.

To process payments, manage subscriptions, and send billing related communications.

To provide customer support and respond to enquiries.

To monitor, secure, and improve the performance and reliability of our infrastructure.

To send important service updates, such as maintenance notices or security alerts.

We do not sell your personal information. We share data only with service providers necessary to operate our business, such as our payment processor (Paddle) and infrastructure providers, and only to the extent required to deliver our services.

We may disclose information if required to do so by law or in response to valid requests by public authorities.

We retain account and billing information for as long as your account is active and as required to comply with legal and accounting obligations. Server data, including worlds and backups, is deleted from our systems after a reasonable grace period following service cancellation.

Depending on your location, you may have the right to access, correct, export, or request deletion of your personal data. To exercise any of these rights, contact us at [email protected] and we will respond as soon as reasonably possible.

Our website uses essential cookies required for core functionality, such as maintaining your session. We do not use third-party advertising cookies.

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated revision date on this page.

If you have any questions about this Privacy Policy, please contact us at [email protected] or via our contact page.